Ryan McDonald MScBSc Business Manager
Nivha has been with Nivha for approximately five years and will be acting as the Account Manager for this Contract.
Ryan initially headed the Nivha office in Edinburgh before becoming Business Manager and coming back to the Belfast Office.
Ryan has managed the current PBNI Drug & Alcohol Trial and will be the main point of contact for regional PBNI managers (including Belfast).
Ryan has carried out many of the collections for the trial so that he can gain an in depth knowledge of the difficulties faced by the PBNI in the area of Drugs and Alcohol testing.
This knowledge has allowed him to develop a system that is both flexible and remains cost effective. By getting offices in Derry to co-ordinate their testing it has guaranteed sufficient donors on each visit the make collections cost effective for PBNI. This principle has been applied to neighbouring offices throughout the province and is providing best value for the PBNI.
Ryan manages the results for the various offices and forwards them to the Requesting POs. He then updates the client files and spreadsheets for management information of the process and creates the invoices. Along with the office manager he allocates collectors to the various locations and monitors the spend and constantly updates the PBNI with this information.
Ryan has managed this process from the start of the trial some three months ago and has scheduled appointments booked well into April.
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